Terms & Conditions

Last Updated: 18/04/2025

Welcome to Doole Building! These Terms and Conditions govern your use of our website and services. By accessing or using our website, booking a service, or engaging with our company in any way, you agree to abide by these terms. Please read them carefully.

1. Introduction

Doole Building provides professional handyman and home maintenance services, including but not limited to plumbing, electrical work, appliance repairs, renovations, and painting. By using our services, you agree to these Terms and Conditions.

2. Definitions

• “Company,” “we,” “us,” “our” refers to Doole Building.

• “Client,” “you,” “your” refers to any person who uses our website or services.

• “Services” refers to any home maintenance, repair, or improvement work provided by Doole Building.

• “Website” refers to www.doolebuilding.co.uk, where users can browse services, make bookings, and access information.

3. Service Agreement

By booking a service with Doole Building, you acknowledge and agree to the following:

• Our services are provided on an “as is” basis, and we will use reasonable care and skill to fulfill our obligations.

• Some jobs may require additional work or materials, which could affect the final price. You will be informed in advance of any changes.

• Service availability is subject to scheduling, location, and other logistical factors.

• You must provide accurate and complete information when booking a service.

• Any materials or tools provided by the customer must be in good working condition. We are not liable for any defects or malfunctions of customer-provided materials.

4. Pricing & Payments

• All service fees are outlined on our website or will be provided as a quote before booking confirmation.

• Prices are subject to change without prior notice, but any confirmed booking will be honored at the agreed price.

• Payment is required upon completion of the service unless otherwise agreed in writing.

• Accepted payment methods include cash, credit/debit cards, and bank transfers.

• Invoices must be paid within the due date stated. Late payments may be subject to additional fees or service suspension.

5. Cancellation & Rescheduling Policy

• Cancellations must be made at least 24 hours before the scheduled service to avoid a cancellation fee.

• If a cancellation occurs within 24 hours of the appointment, a fee may be charged to compensate for lost time.

• Rescheduling requests must be made with reasonable notice, and we will accommodate based on availability.

• In cases where a service provider is unable to attend due to unforeseen circumstances, we will notify you and arrange an alternative date or refund.

6. Liability & Limitations

• Doole Building is not liable for any incidental, indirect, or consequential damages resulting from our services unless caused by proven negligence.

• We are not responsible for pre-existing issues, hidden defects, or structural weaknesses in a property that could affect service quality.

• If damages occur due to our direct actions, we will assess and take appropriate corrective measures, including repairs or compensation.

• Customers must ensure safe access to the service area. Hazards or obstacles that prevent safe work may result in service refusal or additional fees.

7. Warranty & Service Guarantee

• We offer a limited warranty on workmanship for a specified period (details provided upon request).

• The warranty does not cover damages caused by misuse, unauthorized alterations, or natural wear and tear.

• Clients must notify us of any service-related issues within 7 days of completion for corrective action.

8. Client Responsibilities

• Clients must provide truthful and complete information when booking a service.

• Clients must ensure that a responsible adult is present during service execution if required.

• Any modifications or additional work beyond the original booking must be discussed and agreed upon before execution.

9. Privacy & Data Protection

• We collect and process personal data in accordance with our Privacy Policy.

• Your personal information will never be sold or shared with third parties without consent, except as required by law.

• We take necessary measures to secure and protect your data from unauthorized access.

10. Intellectual Property

• All content on our website, including text, images, logos, and service descriptions, is owned by Doole Building.

• Unauthorized use, reproduction, or distribution of our content without permission is prohibited.

• Any feedback, suggestions, or reviews submitted to us may be used for promotional or business purposes without compensation.

11. Dispute Resolution

If you have any concerns about our services, please contact us immediately at:
📧 Email: contact@doolebuilding.co.uk
📞 Phone: +44 7426 767 345

We will make reasonable efforts to resolve disputes amicably.
If a dispute cannot be resolved, it will be subject to mediation or legal proceedings under applicable UK laws.

12. Termination of Service

Doole Building reserves the right to terminate services if a client violates our terms, engages in abusive behavior, or fails to comply with payment obligations.
Clients can discontinue service at any time, but outstanding invoices must be settled.

13. Amendments & Updates

We may update these Terms and Conditions from time to time. The latest version will always be available on our website.
Continued use of our services implies acceptance of any revised terms.

Contact Information

Doole Building
📧 Email: contact@doolebuilding.co.uk
📞 Phone: +44 7577 345 418
🌐 Website: www.doolebuilding.co.uk